Scanner Settings

Use the following scanner settings to achieve the best results with CCH Scan.

 
Setting Recommended Notes
Resolution 300 dots per inch (dpi) This setting provides a high-quality image without diminishing system performance.
Compression CCITT Group 4 Fax or Fax Group 4 This setting maximizes performance while also managing the file size.
Page size Letter or Legal Size Documents that are not fed into the scanner correctly can create larger images that may cause errors. Forcing page size prevents this.
File format of file output from the scanner TIF (not PDF) TIF images are high quality and easier to troubleshoot than some other types of files.
Advanced settings
  • Enhanced image
  • Dithering
  • Interpolated
Disabled If enabled, these settings may cause the scanner to attempt to fill in missing pixels, which can blur text and negatively affect text recognition.
Image color Black and white Do not use the grayscale setting, which introduces additional pixels into the image that can negatively affect the accuracy of the data extraction.
Fill with Black setting Disabled This setting fills every blank space (such as a hole punch) with black, which can negatively affect recognition.

Note: If your scanner creates separate documents for each page when scanning, we suggest you scan documents into an intermediary folder. Then, you can move files to an Import folder. If you scan directly into an Import folder, CCH Scan processes each page separately and creates single-page PDF files in the Export folder.


For more assistance, select Help > CCH Scan Help Topics, or contact us using the link below.

Customer service and technical support