Monitoring CCH Scan Jobs from CCH Scan Workstation

CCH Scan can process multiple CCH Scan jobs at the same time. You do not have to wait for one job to complete before submitting another job. CCH Scan Workstation displays information about the progress of all Scan jobs currently being processed.

You can use the information in CCH Scan Workstation to help you plan your work. For example, if the volume of CCH Scan jobs is high in the morning, you can choose to send your documents for processing at a less busy time. If you see that a job which requires immediate attention is being processed behind other less important jobs, you can contact your system administrator to request that the job's priority level be raised to High.

To open CCH Scan Workstation, do one of the following:

If CCH Scan Workstation is not running. Open CCH Scan Workstation.
If CCH Scan Workstation is minimized. Click in the taskbar.

Note: All column sizing and filters applied in the Scan Jobs grid (including History) will be retained until the layout is reset.

The following information displays for each job listed in CCH Scan Workstation:

Folder. The name of the Import folder where the CCH Scan job originated.
Priority. The priority assigned to the job. By default, the priority comes from the Import folder. However, the CCH Scan administrator can change the priority for a specific job, if needed.
Job Name. The name assigned to the CCH Scan job. If there is a job name on the cover page, that name is used. If a cover page is not used, or CCH Scan cannot read the name on the cover page, then the file name for the source file is used as the job name.
Message. A brief description of the job's status.
Age. The amount of time that has elapsed since the job was submitted for processing.

Searching for a Specific CCH Scan Job

If your firm processes many documents, the list of jobs in CCH Scan Workstation may get quite long. You can filter the full list of jobs by searching the status listings for specific text. To do so, enter the text to search for in the Search box located at the top of CCH Scan Workstation. As you type, CCH Scan Workstation narrows the list to only display status listings that contain the text you entered in the box. To return to the full list of jobs, click

For more assistance, select Help > CCH Scan Help Topics, or contact us using the link below.